SHIPPING INFORMATIONS

Five Leaves Left ships worldwide with its shipping partners DHL and DPD. We try to keep the shipping costs for you as low as possible. In the following overview you can see which shipping costs you would incur for your destination.

Germany: € 4.90 Flat Rate

EU: € 9.90 Flat Rate

non-EU Europe: € 12.90 Flat Rate

Outside Europe: € 29.90 Flat Rate

All orders will by shipped within 5-10 working days after receipt of payments. For orders outside Europe please allow delivery times between 8 - 24 days.

For orders of framed Prints please allow additional 3-5 working days.

Possible fees for customs clearance, import taxes or other costs shall be borne by the recipient.

RETURNS & EXCHANGE

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire,or a third party other than the carrier and indicated by you acquires, physical possession of the last good. To exercise the right to cancel, you must inform us (Five Leaves Left, T. Todd Schulz, Dieffenbachstrasse 37, 10967 Berlin, GERMANY) either by e-mail (hello@fiveleavesleft.org) or phone: (+49.151.22341755) of your decision to cancel this contract by a clear statement. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation:

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Helpful Instruction: (This instruction is not an essential requirement to effectively exercise the right to cancel)

1: Pack the item(s) carefully (if possible in original packaging).

2: Send the package with a shipping company of your choice and at your costs to the following address:

Five Leaves Left
– Returns –
Todd Schulz, Marienhöher Weg 1
15526 Reichenwalde / Germany